Meltdown SOS
Delete Your Account
We're sorry to see you go. Here's how to permanently delete your Meltdown SOS account and all associated data.
Warning: Account deletion is permanent and cannot be undone. All your data will be irreversibly removed.
What Gets Deleted
When you delete your account, the following data is permanently removed:
- Your account profile and authentication credentials
- All child profiles and their associated data
- All chat conversations and message history
- Incident logs and AI-generated guidance history
- Routines, journal entries, and check-in data
- Push notification tokens and preferences
- Subscription information (active subscriptions should be cancelled separately via your app store)
Option 1: Delete From the App
- Open the Meltdown SOS app on your device
- Go to Settings (bottom tab bar)
- Scroll to the Account section
- Tap Delete account
- Confirm the deletion in the dialog
Option 2: Request Deletion via Email
If you cannot access the app, you can request account deletion by email. Send a request from the email address associated with your account.
Or email us directly at privacy@meltdownsos.app with the subject line "Account Deletion Request".
Processing Time
- In-app deletion: Immediate — your data is deleted right away
- Email request: Within 48 hours of verification
Before You Delete
- If you have an active premium subscription, cancel it through the App Store or Google Play first to avoid future charges
- Account deletion does not automatically cancel app store subscriptions